FAQs

Unlike many toppers, ours are made with human-grade ingredients, vet approved, and handcrafted without preservatives. They’re more than flavour enhancers—they’re quality pet food supplements.

To us, quality pet food means human-grade ingredients, visible health benefits, and complete transparency. Our flakes are formulated by our certified Japanese pet nutritionist, Naoko Okamoto, to support real, long-term health.

Our formulas are designed with senior pet health in mind. As pets age, they often experience joint stiffness, digestion issues, skin dryness, and reduced appetite. Balance Flake & Purfect Flake are crafted with:

• Human-grade ingredients that are easy to digest
• Omega-3-rich fish & superfoods to support joint and skin health
• Turmeric & mushrooms for natural anti-inflammatory benefits
• A gentle, nutrient-dense formula that even picky eaters enjoy

Perfect for pets of all ages, but especially beneficial for elderly dogs and cats.

Yes! Balance Flake & Purfect Flake are made with limited, carefully selected ingredients to avoid common allergens found in commercial pet food.

❌ No artificial additives
❌ No preservatives or fillers
❌ No wheat, corn, or soy

However, if your pet has specific dietary restrictions, we always recommend consulting your vet before introducing new supplements.

Our recipes are the result of 19+ years of expertise in pet nutrition, developed in collaboration with Naoko, a leading pet nutritionist. Inspired by Japanese holistic health principles, our formulas combine:

✔ Functional superfoods for overall well-being
✔ Human-grade, real-food ingredients for optimal digestion
✔ A simple, natural approach to pet health

Each ingredient is chosen with purpose—no unnecessary fillers, just real nutrition for real results.

Purfect Flake is made using real fish, mushrooms and kelp to appeal to fussy cats and provide gentle nutritional support. It’s clean, tasty and formulated to enhance overall vitality, making it one of the best cat food toppers available.

Purfect Flake is one of the best food toppers for picky cats—rich in natural umami flavour from bonito and sardines. It supports digestion and immunity while encouraging fussy eaters to finish their meals.

Write content to answer to common questions your customers may have about your products, shipping policies..

A dog food topper is a nutrient‑rich blend you sprinkle over your dog’s meals. Our Balance Flake adds flavour and function – supporting digestion, immunity and coat health with just a daily spoonful. Simply measure one level teaspoon per 5 kg of bodyweight and stir into your dog’s usual food.

Use whole-food ingredients. Our flakes are designed to improve pet digestion naturally, using pumpkin seeds, turmeric, and kelp to support gut health and nutrient absorption.

For best results, gradually introduce the supplement over a few days:
✔ Day 1-2: Start with a small sprinkle
✔ Day 3-4: Increase to half the recommended dose
✔ Day 5+: Feed the full recommended daily serving

This allows your pet’s digestive system to adjust smoothly.

Yes! Our supplements are versatile and easy to mix. Whether your pet eats kibble, raw, or wet food, simply sprinkle the recommended amount over their meal.

It’s an easy dog food topper or cat meal topper that enhances nutrition and flavour without disrupting your pet’s usual meals.

Daily use is ideal for long-term benefits, but you can also serve them when your pet needs extra support. They're flexible and safe as daily supplements or occasional boosts.

Every pet is different, but most owners notice positive changes within a few weeks, including:
✔ Improved digestion (less bloating, better stools)
✔ More energy and vitality
✔ Healthier skin and a shinier coat
✔ Better appetite and enjoyment at mealtime

Consistent, daily use leads to the best long-term benefits!

To place an order, simply select the product you wish to purchase, choose the desired quantity, and add it to your cart. Then proceed to checkout, where you can enter your shipping and payment information.

We accept:
✔ Visa, Mastercard, and American Express
✔ PayPal
✔ Apple Pay & Google Pay

All payments are secure and encrypted for your safety.

Not yet, but we are working on it! Our upcoming subscription service will allow you to:
✔ Receive Balance Flake or Purfect Flake on a regular schedule
✔ Enjoy exclusive discounts & priority shipping
✔ Never worry about running out of your pet’s daily nutrition

Stay tuned for updates on our subscription launch!

You will receive a tracking number by email once your order has been shipped. You can use this number to track the status of your shipment on our order tracking page.

We offer nationwide shipping across Australia.

✔ Standard Shipping: (Estimated 3-5 business days)
✔ Express Shipping: (Estimated 1-2 business days)

📦 Free shipping on all orders over $XX!

At this time, we only ship within Australia, but we are working on international shipping options. If you’re outside Australia, subscribe to our newsletter for updates on future availability.

Once your order has been packed and dispatched, you will receive a confirmation email with tracking details, so you can follow your pet’s new favourite supplement right to your door!

If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made after the order has been processed.

We take great care in packaging, but if something isn’t right, please contact us within 7 days of receiving your order at [insert email], and we’ll arrange a replacement or refund.

Since pet food is a consumable item, we cannot accept opened packages for returns. However, if you have any concerns about your order, please reach out to our team—we are always happy to help!

We’re here to help! You can contact us at:
📧 Email: hello@woofnwhisker.com.au
📍 Instagram: @woofnwhisker
📱+61 489 282 893

We love hearing from fellow pet parents—whether you have questions or just want to share your pet’s journey with us!

We love seeing happy, healthy pets! Tag us @woof.nwhisker on Instagram or Facebook with your pet’s before-and-after journey for a chance to be featured.

🐾 Join the Woof N’ Whisker community today!